Confirm that an approach, quotation, bank detail or document claiming to come from us is genuine before you respond or transfer funds.
Official correspondence arrives over the WhatsApp channel listed on the Contact page. Lookalike accounts, free messaging accounts and display-name spoofing are the most common impersonation routes.
The Contact page lists every legitimate desk contact and their scope. A name that does not appear there is not an authorised contact.
Genuine quotations carry a specification table, documentation package, lead time, shipping terms and a validity period. Quotations that omit these or add unexplained payment instructions should be treated as suspect.
Bank details are only confirmed through a verified call-back to 15163245736 obtained from this site — never from a number supplied in the message that requested the payment.
Certificates and batch records carry a catalogue reference, a lot number and a releasing analyst. A document missing these fields cannot be traced back to a batch.
Send the message, attachment or document reference and we will confirm whether it originated from us.
| Where to send it | WhatsApp or email — 3085549425@qq.com (the contact page lists the desk details and office hours) |
|---|---|
| Subject line to use | VERIFY — [company name] — [date received] |
| What to attach | The full message headers or a screenshot, plus any document received |
| Response time | Enquiries accepted 24/7; written quotation within 24 hours |
| Do not send | Bank details, credentials, identity documents or payment information |
Send the catalogue reference or target sequence, required purity, quantity and destination on WhatsApp. The procurement desk returns a formal quotation with the documentation package and lead time.