Enquiries are handled by named staff using published desk details. All quotation and documentation requests are logged against an internal reference.
The desk is reached over WhatsApp. Send a catalogue reference or target sequence and the written quotation follows with the documentation package.
Quotations, documentation requests and specification queries. Enquiries accepted 24/7; written quotation within 24 hours.
Staffed Enquiries accepted 24 hours a day, 7 days a week. Have the catalogue reference and destination country ready before calling.
Use the published mailbox for enquiries that need to enter a procurement file or a supplier-approval record.
For buyers who prefer to open a requirement conversationally, the desk operates a listed messaging channel. Always confirm the contact against this page before exchanging specification details.
NovaTopped Biotechnology Inc.
United States
Operations & dispatch — Unit 12, Kwai Chung Logistics Centre, Kwai Chung, Hong Kong SAR, China
Service hours: Enquiries accepted 24 hours a day, 7 days a week
Enquiries are accepted 24 hours a day, 7 days a week, and a written quotation is issued within 24 hours of receipt. Telephone lines are staffed during US Eastern business hours; email and WhatsApp reach the desk at any hour.
Each contact handles a defined scope. Use the published address for the relevant function rather than an individual's personal channel.
Specification requests, quotations and documentation questions are handled directly over WhatsApp. Send the reference or target sequence and we will return a written quotation with the documentation package.
Continue on WhatsApp Opens in a new tab · message ready to sendSend the catalogue reference or target sequence, required purity, quantity and destination on WhatsApp. The procurement desk returns a formal quotation with the documentation package and lead time.